Why a Booking Time Is Missing
A slot is offered only when the event type, working hours, connected calendars, and booking rules all allow it.
Where to find it: Admin → Settings → Calendar
What to do
- Confirm the event type is active and public.
- Check the configured timezone and working hours.
- Look for busy or all-day events on every connected calendar used for conflicts.
- Review minimum notice, buffers, duration, and maximum-advance settings.
- Retest the public page in a private window.
Good to know
- A long event plus buffers needs a larger open window than the displayed duration.
- Send Help the event type, date, timezone, and screenshots of availability when the gap remains unexplained.
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