Make and Receive Browser Calls
Browser calling requires an assigned line, supported access, and microphone permission.
Where to find it: Admin → Inbox, a contact record, or the call widget
What to do
- Confirm your number assignment in Phone settings.
- Allow microphone access for the site.
- Open the contact and choose the call action.
- Watch the call status and record the outcome.
- Test incoming calls and browser notifications.
Good to know
- Headsets and browser audio settings can override the computer default.
- If the call connects with no audio, check site microphone permission before changing account settings.
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